Three simple views. One shared story.

ConnectedNest brings patients, community-based organizations (CBOs), and oncology care teams into the same flow—so needs are matched, acknowledged within 48 hours, and status is visible: acknowledged, scheduled, completed

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How it works

Patient

A patient selects a local organization for food delivery on treatment days

Community partner

The organization replies within 48 hours

Care team

The navigator sees appointment status and moves to the next patient in the queue

Our platform is secure and private

consent-based sharing

HIPAA-COMPLIANT

Role-based access

No public patient data

Our platform

for Patients & Caregivers

EmpowerNest

Plain-language choices, light check-ins as needs change, and consent-based sharing.

EmpowerNest helps people self-identify non-medical needs and choose a local community-based organization (CBO) that fits eligibility and preferences. Content is written with plain-language descriptions and links to requirements (hours, languages, service areas). Patients pick the CBO, share data by consent, and can confirm when a service is received; partners then acknowledge within 48 hours and keep status current.

  • Identify & choose: Simple prompts surface needs; patients select a local CBO that matches eligibility and language.
  • Share by consent: Clear, plain-language disclosures; patients control what’s shared.
  • See progress: Partners acknowledge within 48 hours; patients can confirm completion.

See EmpowerNest in action

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for Community Partners

CommunityNest

One simple queue to accept referrals, message clients, schedule, update status, and signal capacity

Works in a browser—quick onboarding; no heavy IT.

CommunityNest gives community-based organizations (CBOs) a simple browser queue to accept referrals, message clients, schedule, and update status. Partners can signal capacity or waitlist, verify eligibility, and keep progress current so clinics see acknowledged • scheduled • completed without back-and-forth calls.

  • Single queue: Receive qualified referrals with the context you need.
  • Response within 48 hours: Acknowledge and schedule quickly; set expectations.
  • Capacity visible: Share availability or waitlist to prevent dead ends.
  • Coordinate care: Message clients, add notes, and make warm hand-offs to other CBOs when a better fit.
  • Show impact: Simple summaries of completed services by category.

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for Care Teams

EngageNest

Real-time status visibility—plus notes on patient needs and feedback.

Designed with oncology navigators; care teams need minimal IT to start.

EngageNest gives oncology care teams real-time visibility into non-medical referrals and outcomes—acknowledged • scheduled • completed—with concise notes on patient needs and feedback. It’s EHR-agnostic today and integration-ready, so navigators, social workers, nurses, and physicians can route needs, monitor progress, and keep treatment on plan without extra phone calls.

  • See status at a glance: Acknowledged • Scheduled • Completed, per patient.
  • Act in one place: Route non-medical needs and review barrier notes and patient feedback.
  • Reduce back-and-forth: Clear updates from CBOs replace phone/email loops.
  • Measure what matters: Track time-to-service and completion rates by need and partner.
  • Works with your stack: EHR-agnostic now; standards-based integrations available.

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What’s different (and why it works)

curated,
not crowded

Engaged partners who agree to respond—not a sea of listings

Program Capacity

See availability and waitlists up front; avoid dead ends

Warm
hand-offs

Partners can redirect with consent so patients don’t start over

Privacy stays human

Patient-initiated, consent-based sharing keeps control clear

Outcomes that matter

Today’s journey is fragmented. Our workflow closes the loop.

Patients, CBOs, and oncology teams in the same flow—
so barriers get solved before treatment slips.

FASTER TIME TO SERVICE

For high-priority needs, supported by a within 48 hours response

FEWER MISSED TREATMENTS

Especially those tied to transportation or finances

Care Team Efficiency

Less back-and-forth; clear, closed-loop status

HIGHER PATIENT SATISFACTION

Patient-led, consent-based sharing builds trust

VISIBLE COMMUNITY IMPACT

See completed services, time-to-service, and partner activity.

See ConnectedNest in action

Book a demo